Q888's Terms & Conditions — fully in Bengali

Reading these Terms & Conditions in full is mandatory before using q888 (hereinafter referred to as "we", "the platform", or "the site"). The content on this page constitutes a legally binding agreement between q888 and the user.

By accessing, registering, or using any service on q888, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using the site.

Q888 complies with all applicable laws and regulations of Bangladesh. Any disputes shall be subject to the jurisdiction of Bangladeshi courts.

The following requirements must be met to open an account at q888:

• Minimum age 18 years Any account found to belong to a minor will be closed immediately.
• Each individual may only One account You may hold. If multiple accounts are found, all of them will be closed.
• All information provided at the time of registration must be accurate and truthful.
• It is the user's responsibility to keep their account password secure and not share it with any third party.
• A copy of your National ID or passport may be required for KYC verification.

Withdrawal amounts may be limited until the account verification process is complete. q888 may request additional verification information at any time.

The following methods are available for depositing funds at q888:

• bKash — instant deposit, minimum ৳100
• Nagad — instant deposit, minimum ৳100
• Rocket (DBBL) — Minimum ৳200
• Bank Transfer — credited within 2–4 hours on business days

Deposits must be made from a payment account registered in your own name. Using someone else's account to deposit is strictly prohibited, and q888 reserves the right to cancel any such transactions.

Q888 does not charge any hidden fees on deposits. However, your payment provider may apply their own fees in accordance with their policies.

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳300
• Maximum daily withdrawal: ৳5,00,000 (may be higher for VIP members)
• Withdrawal requests are usually 15 minutes to 1 hour processed within
• Withdrawals must be made via the same method used for the original deposit
• Large withdrawals may take longer to process if KYC verification is not yet complete

To withdraw bonus funds, you must meet the applicable wagering requirements (typically 5x to 30x). These terms are clearly stated with each bonus offer.

Q888 regularly offers a variety of bonuses and promotions. Before taking advantage of any offer, please familiarise yourself with the following general terms:

• Welcome Bonus: On First Deposit Up to 150%, maximum ৳10,000
• Each bonus has its own wagering requirement, which is specified with the offer
• Multiple bonuses cannot be active at the same time unless otherwise stated in the terms
• Bonus validity periods typically range from 7 to 30 days
• Each bonus can only be claimed once

If q888 suspects any bonus abuse, we reserve the right to cancel the bonus and investigate the account. Examples of bonus abuse include claiming the same bonus through multiple accounts or attempting to withdraw by wagering a bonus only on specific games.

The following rules apply when placing bets at q888:

• Once a bet is confirmed, it cannot be changed or cancelled
• If a match is cancelled, the bet amount will be refunded
• Q888 is not responsible for bets lost due to connection issues during live betting
• Q888 reserves the right to void any bets accepted at incorrect odds due to a system error
• If one leg of an accumulator bet is voided, that leg is removed and the remaining bet stands
• Maximum bet amounts may vary depending on the game and market

Q888 reserves the right to make the final decision on the outcome of any bet. For sports events, the ruling of the relevant international sports governing body shall be considered final.

The following activities are strictly prohibited on q888 and may result in account termination and legal action:

• Money Laundering: Using the platform to launder money
• Fraud: Attempting to gain benefits through false information or hacking the system
• Bot Usage: Using automated software or scripts to play games
• Collusion: Colluding with other players to manipulate outcomes
• Multiple accounts: Opening a new account to claim bonus benefits or to replace a banned account
• Threats or harassment: Threatening or harassing support staff or other players

Q888 may temporarily or permanently close an account in the following cases:

• In the event of a Terms & Conditions violation
• If false information is found during KYC verification
• If suspicious financial activity is detected
• By order of a court or regulatory authority

Users may request account closure at any time. Any remaining balance will be refunded once verification is complete. To close your account, please contact our support team.

Q888 believes gaming is for entertainment, not stress or addiction. That's why we offer the following tools:

• Deposit limit: Set daily, weekly, or monthly deposit limits
• Loss limit: Automatic game stop once a set loss limit is reached
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break for 24 hours to 30 days
• Self-Exclusion: Deactivate your account for 6 months or permanently

If you or someone you know is experiencing gambling-related issues, visit our Responsible Gaming page or reach out to our support team.

Q888 takes your privacy very seriously. We use your information:

• We use it for account verification and management
• Use for payment processing
• Used to send relevant offers and updates (you can opt out at any time)
• Used for fraud prevention and legal compliance

We never sell your personal data to third parties. For more details, please read our Privacy Policy Read.

For any dispute or complaint, please follow the process below:

• Step 1: Contact our support team via live chat or email. Most issues are resolved at this stage.
• Step 2: If your issue remains unresolved through support, you may submit a formal complaint by emailing support@q888.info.
• Step 3: If both parties agree, the dispute may be resolved through a neutral third-party mediator.

When submitting a complaint, providing the transaction reference number, date, and full details will help us resolve it faster. We typically respond to complaints within 24 to 48 hours.

Q888 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. When changes are made:

• A notice will be posted on the site
• A notification may be sent to your registered email
• The date of changes will be updated at the top of this page

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend checking this page regularly.